EMI related
I have converted a transaction into EMI on credit card. I have not received the amortisation schedule of the EMI. Whom should I approach?
You may place a request for amortisation schedule through the below mentioned options:
Internet banking:
My accounts > Credit Cards >Service request > EMI Transaction Related > Queries related to EMI-on-Call Facility.
Customer care:
You may call our Customer Care between 7:00 a.m. to 9:00 p.m. from your registered mobile number. To know the local Customer Care numbers, please click on the below mentioned link.
https://www.icicibank.com/customer-care.page
Or
Write to us at customer.care@icicibank.com with last 4 digits of your Credit Card number from your registered e-mail ID.
Alternatively, you may view the amoritisation schedule from Internet Banking:
Log in to your Internet Banking Account > My Accounts > Credit Cards >View and manage my Credit Cards>Select 'Installment Summary' option and click on merchant name. (You can download the Amortization Schedule in PDF or XLS file).
Can I view the transactions converted into EMI in Internet Banking?
Yes, you may view the transactions converted into EMI online through the below mentioned options:
Internet Banking:
My accounts > Credit Cards >View and manage my Credit Cards > Installment Summary.
You will be able to view the below mentioned details:
- Merchant Name
- Original Amount
- Tenure
- EMI Amount with Interest
- Pending EMI
- EMI Creation Date
- End Date
- Status of EMI Transaction.
Customer care:
You may call our Customer our Customer Care between 7:00 a.m. to 9:00 p.m. from your registered mobile number. To know the local Customer Care numbers, please click on the below mentioned link.
https://www.icicibank.com/customer-care.page
Or
Write to us at customer.care@icicibank.com with last 4 digits of your Credit Card number from your registered e-mail ID