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Quick Pay FAQs

What is the maximum amount for Quick Pay service?

You can pay your bill using Quick Pay, for amounts within the iMobile transaction limit of INR 50,000 per day.

What is Quick Pay?

Quick Pay is a bill payment service available in iMobile Application where the customer need not register the biller. The customer can pay his bill in simple steps, by selecting the biller from the list, providing bill details and amount, selecting the bank account from which the funds need to be debited and performing grid card authentication.

What is Quick Pay for internet banking?

Quick Pay is ICICI Bank's facility that enables you to pay bills instantly without having to register for it.

How can I register my complaint for Quick Pay service?

You can register your complaint for Quick Pay service by calling our 24 hour Customer Care centre.

Can I pay bills for my friends or relatives?

Yes, you can pay any bill by entering bill details and amount. The amount will be debited from your Bank Account.

Are there any charges for the Quick Pay service?

ICICI Bank does not charge for this service. Operator charges for the GPRS service will be applicable.

Is Quick Pay secure?

Yes, Quick pay is completely secure. The security feature of the iMobile Application will be applicable here as well. For every Quick Pay transaction, you will need to perform Grid Card Authentication, by providing the grid values present at on the back of your Debit Card.

What is required to use Quick Pay?

You need an Internet Banking user ID and passwords of ICICI Bank and the physical copy of the bill.

What will happen if I enter incorrect consumer details?

When you submit your (consumer) details, ICICI Bank accepts them for processing. If they include details belonging to a biller in the table given above, the bill will be presented. If they are invalid, however, your request will be rejected.

How does one use the Quick Pay service?

You can use the Quick Pay service by performing following steps:

 

  1. Log in to the iMobile Application 
  2.  Select 'Bill Pay' 
  3.  Select 'Quick Pay'
  4.  Confirm Disclaimer 
  5.  Select the biller from the 'List of Billers' 
  6. Enter Biller details and the amount for Bill Payment
  7.  Select the Bank Account for Debit
  8.  Confirm the Quick Pay transaction 
  9.  Perform Grid Card Authentication 
  10.  Get a Transaction Receipt with your Payment ID

 

If my phone gets switched off during a transaction, how will I know if my Quick Pay bill transaction has been processed or not?

You can see your Quick Pay bill transaction in the last 5 transactions of your Bank Account.

Can I pay my bills using Quick Pay for any biller?

No. Quick Pay service has a set of a total of 20 billers across various categories. You can pay your bills only for those billers who are listed in the 'Biller List'. We will be updating and adding more billers to the list in time.

Will I receive confirmation after making a payment on Internet Banking?

You will receive online confirmation along with a transaction ID. If it happens that you do not get any confirmation, you will get a 'failure' message.

Is there any limit to the number of bill payments you can make through the Quick Pay service?

No. You can pay unlimited number of bills through the Quick Pay service.

Which are the billers for Quick Pay facility?

The billers that you can pay with this facility are:

1. Airtel DTH
2. Airtel Landine
3. Airtel Mobile
4. Bharati AXA LIfe Insurance
5. Bharati Rajdhani - Delhi
6. BSES Yamuna - Delhi
7. BSNL Cellone
8. ICICI Prudential Life Insurance
9. Idea Cellular Ltd
10.Loop Mobile
11.Mahanagar Gas Ltd
12.MTNL Delhi
13.Maharastra State Electricity Board
14.NDPL Delhi
15.Reliance Energy Ltd, Mumbai
16.Tata AIG Life Insurance
17.Tata Docomo
18.Tata Indicom
19.Tata Sky
20.Vodafone Mobile

What is Quick Pay for mobile banking?

Quick Pay is a bill payment service available in iMobile Application where the customer need not register the biller. The customer can pay his bill in simple steps, by selecting the biller from the list, providing bill details and amount, selecting the bank account from which the funds need to be debited and performing grid card authentication.

What if I have provided wrong bill details (bill number) and the transaction gets completed?

If the biller details provided by you do not match with the database of the selected biller, funds will be credited back to your account.

How is Quick Pay different from presentment of bills?

In Quick Pay, you can view the bill amount online. There is no need to wait for the bill to be presented.

Is there any charge levied by ICICI Bank for this facility?

There is no charge levied for ICICI Bank's Quick Pay facility.

What is the difference between Bill Presentment, Bill Payment and Quick Pay?

Using Bill Presentment, you can view bills presented by billers, and pay the amount mentioned in presented bill. Through Bill Payment, bills are not presented. You can pay anytime by providing amount you wish to pay.
 
For Bill Presentment or Payment, you must register the biller through Internet Banking and the registered biller list will appear in your iMobile for bill payment. In Quick Pay however, you can pay your bills without registering billers, in a few steps, simply by entering the biller details and amount.

What are the advantages of Quick Pay?

You can quickly pay bills through iMobile in simple steps without registering the biller, thus eliminating dependency on Internet Banking for registering biller. Also, you can pay the amount at your convenience.