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Popular Questions
I didn't complete my Video KYC during account opening, can I do it now?
Yes, you can complete your KYC instantly using Video KYC. Please click here
How to apply for Amazon Pay Credit Card ?
Amazon Pay ICICI Bank Credit Card issued by ICICI Bank in association with Amazon and Visa. This is a lifetime free Credit Card with no joining and renewal fees, which lets you earn back for every purchase, both on and off Amazon.in, in the form of Amazon Pay Balance. This is an invite-only programme. Please click here to apply for Amazon Pay Credit Card.
How do I know the balance on my Gift Card?
- Balance enquiry through Self-Care Portal:
https://inrprepaid.icicibank.com/customer/login.jsp - Balance enquiry through ATM: For this you will have to generate an ATM PIN, which can be done either by self-care page, or through IVR.
The process for generating PIN through IVR is as follows:- On calling Customer Care you will be asked about your language preference
- Post selection of language, you need to choose 'option 2' for Prepaid Cards
- You will be asked to enter the 16-digit Card No.
- Next you need to enter your detail as instructed by IVR.
- IVR will prompt you to choose 'option 1' for ATM PIN generation.
- Post selection, your call will be routed to a Phone Banking Officer, where you will have to request the Phone Banking Officer to generate ATM PIN for your card.
- Phone Banking Officer will route the call to a menu, where Card no. will be read out in IVR.
- Post this, you will be asked to enter 3-digit CVV2 no. mentioned in the backside of your Card.
- Next, you will be asked to enter a 4-digit ATM PIN of your choice.
- You will be asked to reconfirm the new ATM PIN by re-entering it again.
- The ATM PIN is now reset.
- Balance enquiry through Customer Care: For balance enquiry through phone banking, you will have to call ICICI Bank 24-hour Customer Care and provide details like Name, Card No., Address, etc. and thereafter the Phone Banking Officer will tell you the amount available on the card.
What are the charges for using amazon pay credit card ?
There is no joining fee and no annual fee on amazon pay credit card.
Click here to know more.
