Welcome to our support center
How can we help you?
Popular Questions
How to downgrade my saving account?
You can downgrade your saving account by visiting nearest ICICI bank branch in person. All you need to carry is your KYC documents with original copy.
If account is joint account, all account holder have to visit with their respective document.
I want to activate my Debit Card for international usage.
We request you to follow the below mentioned channels to activate your Debit Card for international usage..
Internet Banking :
Login to www.icicibank.com with user ID and password > Go to Customer Service > Service Requests > Bank Accounts > Debit Card Related > Increase/Decrease Debit Card Limit > Complete your request by entering OTP sent to your registered mobile number and grid values of your debit card
Click here to navigate.
Mobile Banking:
Login to ICICI Bank iMobile Pay app > Click on Services > Card Services icon > Click on Modify Debit Limit > Enable International/Online transactions
Update your registered address on Pockets
Now update your address registered on ICICI Bank Pockets app in a few simple, quick and hassle-free steps. So no need to visit any branch for updating your registered address, conveniently do it on your Pockets app.
click here to know more.
How do I check the balance on my ICICI Bank Multi Wallet Card?
There are 2 ways to know your ICICI Bank Multi Wallet Card balance:
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- Balance enquiry through Customer Care
- Balance enquiry through : www.icicibank.com > Card > Prepaid Card > Login for Prepaid Cardholder
