Welcome to our support center

How can we help you?

What happens when the limits in the Smart Star account are breached?

When the applicable limits in the Smart Star account are breached, the Smart Star account is frozen. The customer (Minor) will be required to visit the branch and upgrade the variant to remove the freeze and avail higher limits. As higher limits are available with Smart Star - guardian consent account and Young Stars - under guardianship account, presence of parent is required.