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Card Protection Plan

How to cancel the Card Protection Plan?


You may cancel the Card Protection Plan (CPP) through any of the following channels:

Customer Care:
You may call our Customer Care between 7:00 a.m. and 9:00 p.m. from your registered mobile number.
To know the local Customer Care numbers, please click here.

Alternatively you may: 
- Write to us at customer.care@icicibank.com from your registered e-mail ID
- Call CPP Customer Service helpline at 6000 4000 (Prefix your city STD code).
- Visit the website: www.cppindia.com.

What is Card Protection Plan?


Card Protection is India’s first comprehensive card protection service for use in the event of card loss, theft and related fraud. If you lose your wallet or your handbag, simply make one free call to Card Protection Plan. Not only will we notify your issuers to block your cards immediately, we will also provide emergency travel and hotel assistance to take care of you and help you get back home.

Can I cancel my Card Protection Plan membership anytime?


You may cancel the Card Protection Policy at any time, however, the refund of policy amount is subject to terms and conditions.

What is the Validity of Card Protection Plan?


The Card Protection Plan membership is valid for one year (12 months) and the membership will be automatically renewed every year.

What are the benefits of Card Protection Plan?


Below mentioned are the benefits of Card Protection Policy:

One number to call to block all your cards
24-hour toll free helpline
World wide cover
Emergency travel, hotel and cash assistance
Fraud protection
Valuable document registration
Pan card replacement
Lost mobile phone reporting service (Sim card blocking)
Mobile phone identifier (IMEI) registration service
Foreign Language interpreter Assistance