Welcome to our support center

How can we help you?

When will I receive my Credit Card PIN?
Your 4-digit PIN will be sent to you separately at your mailing address and should reach you within 7 working days of receiving your Credit Card.
 
For Ferrari Platinum Cardholders, your 4 digit PIN is sent through SMS on registered mobile number. In case your mobile number is not registered, the PIN is sent separately at your mailing address.
 
Alternatively, to generate Pin number for your ICICI Bank credit card please follow the below steps.
 
Internet Banking:
Login to Internet Banking with your user ID and Password > My Accounts > Credit Cards > Generate Credit Card PIN Online
(to be used only for Primary card Apin generation, for Addon card same is not applicable)
 
Pin generation through iMobile:
Login to ICICI Bank I-Mobile app > Click on Smartkeys & Services  > Click on Card Services > Generate Credit card Pin. Enter the required details and Submit.
 
ICICI Bank ATM:
Visit the nearest ICICI Bank ATM to generate your ATM PIN
To locate the nearest ICICI Bank Branch or ATM, visit maps.icicibank.com/mobile.
 
Customer Care:
Dial our Customer Care from your registered mobile number and follow the instructions to generate the PIN.
To know the local Customer Care numbers, please click here.
 
Please note:
1. After 3 incorrect PIN attempts your PIN will be blocked and you have to generate a new PIN.
2. After 9 incorrect PIN entry attempts your card will be blocked automatically and you will need to call our Customer Care for issuance of a replacement Credit Card.