Welcome to our support center

How can we help you?

How do I update my Mobile number/Email address for my credit card?
To update e-mail ID:
 
Internet Banking:
Login to your Internet Banking Account > My Accounts > Credit Cards > Alerts subscription > Submit
 
Customer Care:
You may call our Customer Care between 7:00 a.m. and 9:00 p.m. from your registered mobile number. To know the local Customer Care numbers, please click here
 
ICICI Bank Branch:
You may visit the nearest ICICI Bank branch along with your original photo ID proof and physical credit card. To locate the nearest ICICI Bank branch, visit maps.icicibank.com/mobile .
 
To update mobile number:
 
ICICI Bank ATM:
Visit the nearest ICICI Bank ATM > Select ‘More options’ > Register your Mobile > Enter the mobile number. Your mobile number will be updated in 1 working day.
 
ICICI Bank Branch:
You may visit the nearest ICICI Bank branch along with your original photo ID proof and physical credit card. Once the request is made, your mobile number will be updated in 1 working day.
To locate the nearest ICICI Bank branch, visit maps.icicibank.com/mobile .