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What should I do when I receive my Credit Card?

As soon as you receive the consignment carrying your card, ensure that the card in the envelope has your name, and that it is spelt accurately. If there is any not-error, inform Customer Care immediately.


 If you had applied for an add-on card also with the primary card, ensure that the add-on card is present in the same consignment as the primary card. If it is not present or you have any clarifications, please call Customer Care.


 Sign on the reverse of the card immediately on receipt. This helps comparing your signature when you make payments at shops, hotels etc. Unsigned cards are invitations for misuse. You may call our Customer Care on 1860 120 7777 between 7:00 a.m. and 9:00 p.m. from your registered mobile number.


To know the Customer Care numbers, we request you to click here .