Welcome to our support center

How can we help you?

I have converted a transaction into EMI on credit card. I have not received the amortisation schedule of the EMI. Whom should I approach?

You may place a request for amortisation schedule through the below mentioned options:

Internet banking:
My accounts > Credit Cards >Service request > EMI Transaction Related > Queries related to EMI-on-Call Facility.

Customer care:
You may call our Customer Care between 7:00 a.m. to 9:00 p.m. from your registered mobile number. To know the local Customer Care numbers, please click on the below mentioned link.
https://www.icicibank.com/customer-care.page

Or

Write to us at customer.care@icicibank.com with last 4 digits of your Credit Card number from your registered e-mail ID.

Alternatively, you may view the amoritisation schedule from Internet Banking:

Log in to your Internet Banking Account > My Accounts > Credit Cards >View and manage my Credit Cards>Select 'Installment Summary' option and click on merchant name. (You can download the Amortization Schedule in PDF or XLS file).