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Vishing

How to register a complaint against the vishing call received?

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To report about the vishing call received, you may call our Customer Care between 7:00 a.m. and 9:00 p.m. from your registered mobile number. To know the local Customer Care numbers, please click on the below mentioned link. To report about the vishing call received, you may call our Customer Care between 7:00 a.m. and 9:00 p.m. from your registered mobile number. To know the local Customer Care numbers, please click on the below mentioned link. 

https://www.icicibank.com/customer-care.page

Please provide the contact number from which call was made, your contact number on which was received, date and time of call and summary of conversation had.

Alternatively, you may write to us on antiphishing@icicibank.com with the details.

I have received a call to provide the details of card like card number, CVV number and OTP. Can I provide the details?

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The ICICI Bank never requests to provide the confidential details of credit cards.

This is a scam called 'vishing' wherein certain individuals/entities solicit, through call, personal information like Internet Banking user ID, passwords, credit/debit card numbers, bank account information, or other personal and sensitive information from unsuspecting customers. providing above details may result in fraud transactions on your Credit Card Account.

We urge you not to provide details on such calls. Please do not share any of your personal information in response to such calls. ICICI Bank will not ask for this information via call, or e-mail or by directing you to a link online.