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How to unlock grid values?

The transaction facility gets disabled due to the following scenarios:

  • If you enter wrong grid values more than 3 times, and the same will be enabled after 12 midnight.
  • If you have requested for card replacement and using blocked Debit Card for transactions.
  • If you have recently received chip based card and still using old Debit Card grid.

But, if you are still facing an issue, you may call our Customer Care from your registered mobile number, to activate grid authentication on your Debit Card. To know the local Customer Care numbers, please click here