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How can we help you?

I am unable to view grid values on debit card.

If you are unable to view the grid values on your card, you may raise a request for replacement of debit card through any of the below mentioned channels:

Internet Banking:
Login to Internet Banking > Customer Service > Service Requests > Reissue of Lost ATM/Debit Card.


Login to iMobile > Services > Cards Services > Re issue Debit Card and enter the details and Submit.


ICICI Bank branch:
Please visit the nearest ICICI Bank branch along with your original valid ID proof. To locate the nearest ICICI Bank branch, visit maps.icicibank.com/mobile .


Customer Care:
You may call our Customer Care between 7:00 a.m. and 9:00 p.m. from your registered mobile number. To know the local Customer Care numbers, please click here.


Once the request is made, the card will be delivered within 10 working days to your communication address updated in our records. The new ATM/ debit card is charged at Rs. 200 plus 18% Goods and Services Tax (GST) w.e.f. July 1, 2017 will be applicable.