Welcome to our support center

How can we help you?

How can I view my reward points summary?
We request you to find the below mentioned steps to know the payback points :
Internet Banking:
Please log into net banknig > Exclusive Offerings > Reward points > View Rewards > submit.
Login to Imobile>Smart keys and services>Account services>Reward points

You can also find your PAYBACK point balance by sending an SMS 'DCPBAL last 4 digits of your ICICI Bank Savings/Current Account Number' to 9212146468, from your mobile number registered with PAYBACK.

In case you receive an error message, it may be because your mobile number is not updated with PAYBACK or your Savings Account Number is not linked with your PAYBACK account. Please call the PAYBACK Contact Centre to have this corrected. You can also register with PAYBACK online by logging on www.payback.in and click on the 'Register here' tab.