How do I redeem my ICICI Bank Rewards?
Redeeming is easy.
You can redeem points in one of the following two ways:
- Redeem points online through Internet Banking
- Call our 24-hour Customer Care.
Redeem your rewards online:
Simply follow the steps below to redeem your reward points anytime through ICICI Bank Internet Banking.
- Login to www.icicibank.com with your Internet Banking ID and password.
- Go to the Credit Cards Page
- Click on 'Reward Points' section
- Click on 'Redeem Online'
- Select your chosen item from the drop down menu.
- Note down your unique order number for future reference.
If you do not have an Internet Banking ID and password, please call our 24-hour Customer Care to generate the same.
Redeem your rewards with a phone call:
- Simply call our 24-hour Customer Care in your city to have our customer service representative assist you. Click here for the Customer Care number/s in your city.
- Specify the item code of the reward that you would like to redeem to the Customer Service Representative.
- Note down your unique order number for future reference.
Please allow approximately 10 working days for your redemption orders to be mailed to your billing address. Please note that gift/s issued is not refundable, nor exchangeable for cash, or another reward.
For Air Miles redemptions (Jet Airways, Singapore Airlines or Kingfisher Airlines), please call our 24-hour Customer Care in your city.