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How can I know the reward points balance in my account?

You may know your reward points balance in your account through the following channels:

Internet Banking: 
Login to your Internet Banking Account > Exclusive Offerings > Reward Points > View rewards

Login to iMobile > SmartKeys & Services > Accounts Services > Reward Points

You can also find your PAYBACK point balance by sending an SMS DCPBAL <last 4 digits of your ICICI Bank Savings/ Current Account number> to 9212146468, from your mobile number registered with PAYBACK. If your mobile number is not registered with PAYBACK, please call the PAYBACK Contact Centre. You can also register with PAYBACK online by logging into www.payback.in and click on the 'Register here' tab.

You may call the PAYBACK Contact Center on 1860-258-5000 between 10:00 a.m. and 9:00 p.m. (Local call charges apply) or visit www.payback.in and login using your PAYBACK User ID and Password.