Welcome to our support center

How can we help you?

What should I do if my ICICI Bank Unifare Mumbai Metro Credit Card gets damaged or is not readable at the Metro stations?

In case your ICICI Bank Unifare Mumbai Metro Credit Card is not readable at the Metro stations, please visit the customer service window at the station for resolution of the issue. If the issue persists, please contact ICICI Bank Customer Care. ICICI Bank will close your existing Credit Card and send you a new Credit Card. Once the replacement card is received, the customer will have to visit the customer service window at Mumbai Metro station and provide both the cards to the Customer Service Executive. The balance on the old card will be transferred to the new card.