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What should I do if my ICICI Bank Unifare Mumbai Metro Credit Card is stolen or lost?

Please contact ICICI Bank Customer Care to report the loss of your Credit Card. ICICI Bank will immediately block the Credit Card to avoid misuse anywhere outside the Mumbai Metro and will replace the Credit Card with a new Credit Card. Please note that standard card reissuance charges may be levied in case of reissuance of lost/stolen or damaged cards.

The balance on the Mumbai Metro Smart Card Chip will however not be transferable to the new Smart Card Chip. ICICI Bank cannot be held liable for any misuse of the same.