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Can I obtain a refund of the value on the Mumbai Metro Smart Card Chip?

Yes, you can obtain a refund of the value on the Mumbai Metro Smart Card / Transit Chip. You need to visit customer service window of Mumbai Metro stations along with your card and valid ID proof. The Auto Recharge facility will be deactivated by Mumbai Metro before giving a refund of stored value. Once the Auto Recharge is deactivated it cannot be reactivated on the same card.