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How can we help you?

If I do not receive a confirmation for the specific transaction that I have done using the Movida service whom should I call?

Usually all SMS confirmations are received immediately. However, rarely due to network congestion there may be some delay up to the next day. We recommend that you wait for this confirmation. However if you have any questions regarding the transaction you have made on Movida you may call the Movida Help desk Number +91 22 6616 6575 at any time to check the status.