Welcome to our support center

How can we help you?

What should I do if I lose my PAYBACK Card?
  1. Please report the lost card details to the PAYBACK Contact Centre at 1860-258-5000 (call charges apply). Once a card is reported lost, it will be blocked and under no circumstances will it be unblocked.
  2. It is recommended you use your Linked Mobile Number to earn and redeem points at PAYBACK Partners and forget the hassle of carrying the PAYBACK Card. To link your number, visit the Profile section on payback.in or inform the Contact Centre.