Welcome to our support center

How can we help you?

Whom should I contact when I need a replacement Forex Prepaid card?
You can make a request for replacement of your Forex Prepaid Card by calling our Customer Care between 7:00 a.m. and 9:00 p.m. from your registered mobile number. Please prefix the number with the STD code of your city. To know the local Customer Care numbers, please click here
Write to us at customer.care@icicibank.com from your registered e-mail ID.
The first delivery attempt will be done within 5 working days from the date of request.