Customers can call ICICI Bank's Customer Care Center for free customer support. From outside India, customers may call +91 22 3366 7777.
After calling these numbers, customers may press 1 for English or 2 for Hindi or 3 for Marathi as language selection. Then customers can select option number 2 for Credit/Prepaid cards and may enter their 16-digit card travel card number to know their transaction details, the remaining balance on their card account, to update their mailing address/email address/mobile number, report a card loss and ask for replacement cards or write to us using the "Email Us" option.
You may also call our 24 hour international Toll Free* Numbers
| Australia - 0011 800 0424 2448 | Belgium - 00 800 0424 2448 | Canada - 1866 4242 448 | Finland - 990 800 0424 2448 |
| France - 00 800 0424 2448 | Germany - 00 800 0424 2448 | Ireland - 00800 0424 2448 | Italy - 00 800 0424 2448 |
| Luxembourg - 00 800 0424 2448 | Netherlands - 00 800 0424 2448 | Portugal - 00 800 0424 2448 | Singapore - 800 101 2553 |
| Spain - 00 800 0424 2448 | UAE - 8000 9114 001 | United Kingdom - 0 8081 314 151 | United States - 1866 4242 448 |
IVR Options: Select option NRI services > NRI customer > Option 4 for Travel Card and speak to our Customer Care executive Calls to these numbers might be charged, when not called from a local number. You are requested to check with your telecom service provider for the applicable rates.