Welcome to our support center

How can we help you?

What will happen if the Auto Top-Up has not been executed because of authorization failure (due to any reason e.g. insufficient funds) on my ICICI Bank Unifare Debit Card?

In case of authorization failure on the ICICI Bank Unifare Debit Card because of any reason, the Auto Top-Up facility on the Delhi Metro Transit chip in the Card will be suspended. To continue using this facility, please visit the customer service window at Delhi Metro stations where Auto Top-Up can be enabled* and pay an amount of Rs.200 in cash, towards the previous Auto Top-Up transaction.