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What should I do if my ICICI bank Unifare Credit Card gets damaged or is not readable at the Metro stations?

In case your ICICI Bank Unifare Card is not readable at the Metro stations, please visit the customer service window at the station for resolution of the issue. If the issue persists, please contact the ICICI Bank Customer Care. ICICI Bank will close your existing Credit Card and send you a new Credit Card. The balance on the Delhi Metro Transit Chip will however not be transferable to the new Credit Card.