Welcome to our support center

How can we help you?

What will happen to the Delhi Metro Transit Chip in case I wish to close my Debit Card and get a regular Debit Card?

To close the Delhi Metro Debit Card and to get a regular Debit Card, you will have to call our Customer Care. You will also need to deactivate the Auto Recharge facility on your Delhi Metro Transit Chip by visiting the Customer Service window at any of the designated Delhi Metro stations.

 

Simultaneously, a new request for a regular Debit Card will be taken and sent to your address. Standard reissuance charges of the new Debit Card will be applicable.