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What should I do if my ICICI Bank Unifare DMRC Debit Card gets damaged or is not readable at the Metro stations?

In case your ICICI Bank Unifare DMRC Coral Debit Card is not readable at the Metro stations, please visit the Customer Service window at the station for resolution of the issue. If the issue persists, please contact ICICI Bank Customer Care. ICICI Bank will close your existing Debit Card and send you a new Debit Card. You will also need to deactivate the Auto Recharge facility on your existing Delhi Metro Transit Chip by visiting the Customer Service window at any of the designated Delhi Metro stations. The balance on the Delhi Metro Transit Chip will however not be transferable to the new Debit Card.