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How is civil pension payment made to customers?
  • PPO issued will be sent to CPPC from CPAO
  • CPPC will then send it across to Branch for first time authentication
  • Branch will authenticate the subscriber based on KYC documents of customer, photo and PPO received
  • Branch needs to collect one-time document
    • Debit Mandate
    • Remarriage certificate
    • Employment certificate
  • All the documents collected need to be sent to CPPC
  • Basis the documents sent by branch and PPO, the pension payment is initiated by CPPC.