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What should be done if the customer forgets to submit the form and TDS is deducted?

The only way to seek refund of excess TDS deducted is by filing your income tax return. The TDS that is deducted before the form is submitted will not be refunded by the bank, as the bank would have already deposited it to the income tax department. Income tax department will refund the TDS deducted, after you file an income tax return.

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