Welcome to our support center

How can we help you?

What to do if I transferred money to a wrong account number?

As a banker, we do not have rights to debit customer accounts without his/ her authorisation. The funds can only be reversed if the beneficiary of the wrong transfer account provides an authorisation letter to the nearest ICICI Bank branch, stating that the funds were erroneously credited to his/ her account and the same can be reversed to the remitter.

Hence, we request you to visit the ICICI Bank branch where you have your account and seek assistance from the Branch Manager for initiating the request letter to the wrong beneficiary. To locate the nearest ICICI Bank branch, visit maps.icicibank.com/mobile