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What should I do if not receive the OTP on the mobile number registered with ICICI Bank?

If you do not receive the OTP on your mobile number, check if the mobile number registered in your account is correct.


1. In case the mobile number is incorrect, please register the correct mobile number in your savings account through ICICI Bank ATM or by visiting any ICICI Bank branch.

2. In case the mobile number is correct, Click on 'Regenerate' option provided on the One Time Password Authentication page.

3. In case the issue still persists, please call our Customer Care from your registered mobile number. To know the local Customer Care numbers, please click here.