Welcome to our support center

How can we help you?

What is process of linking Own-to-External account?

Own to external account linking can be done online as well as through the request placed at the Branch.

View the CIB Online Demo hosted on ICICI Bank website for payee addition.


  1. For OTP authentication for payee addition, your mobile number need to be updated in Corporate Internet Banking
  2. For updation of mobile number, please submit a signed request on your company letterhead at nearest branch mentioning your Corporate ID, User ID, Account number, Customer ID