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I booked a wrong deal. What should I do?

You need to reverse the deal if wrong side is booked by booking an opposite deal through FXOnline immediately. Please indicate "towards reversal of Deal ticket number XXXX" in the memo field. E.g. If you have entered a Sell USD deal for $20,000 instead of a Buy USD deal, first you have to cancel the original contract by booking a Buy USD deal for the same amount and then book the correct deal. As per Reserve Bank of India guidelines if the reversal results in a profit, it will not be passed on to the client. If the reversal results in a loss, it has to be borne by the client. For further details please contact your RM/SM.