Welcome to our support center

How can we help you?

How do I report a claim?

To report your claim you can:

  • Visit the claims section of our website for online claim intimation
  • Call us at our 24X7 Customer Care number - 1860 266 7766^
  • Visit the nearest ICICI Prudential Life Insurance branch
  • E-mail us at lifeline@iciciprulife.com
  • SMS ICLAIMPolicy No to 56767

Your claim will be formally registered only after receiving a written claim intimation at our branch/Claims Cell.


^For calls within India. Our overseas customers can call us on +91 22 6193 0777.