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What are the steps for cash settlement in Complete Health Insurance Policy?

Cash settlement is only available at network hospitals. Pre-authorisation request to be made -
• At least 48 hours before a planned hospitalisation and
• Within 24 hours of emergency hospitalisation

Steps involved-
• Admission in network hospital
• Fax the pre-authorisation form along with relevant documents (Investigation reports, Previous consultation papers if any, Cashless ID, Photo ID)
• Review of claim request by Company(as per policy terms & conditions
• Claim settlement by Company (as per policy terms & conditions) with the hospital after completion of all formalities