Welcome to our support center

How can we help you?

How do I claim my life insurance policy ?

• Visit the claims section of ICICI Prudential Life website for online claim intimation
• Call ICICI Prudential Life’s 24 hour Claim Care number  1860 266 7766 (For calls within India). Overseas customers can call on +91 22 6193 0777
• You can also register a health or death claim by sending an e-mail at lifeline@iciciprulife.com
• To report your claim over SMS, send a message in the below mentioned format: SMS ICLAIMPolicy Number to 56767 from your registered mobile number. 
• Please note that your Claim will be formally registered only when you submit a written request to any of ICICI Prudential Life Insruance branches or directly to Central Claims team.