Welcome to our support center

How can we help you?

How can I track the status of service request number raised?

You may know the status of your Service Reference number through the below mentioned channels:

Internet Banking:
Login to your Internet Banking Account > Customer Service > Service Requests > Click on Status of your Request.

iMobile:
Login to iMobile> Services > Check Status > Track Service Requests.

Customer Care:
You may call our Customer Care from your registered mobile number between 7:00 a.m. and 9:00 p.m. To know the local Customer Care numbers, please click here
Or
Write to us at customer.care@icicibank.com from your registered e-mail ID for further assistance.