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What if I make an not-error while entering my loan number and make a payment to somebody else’s loan number?

There are certain checks available to avoid payment against wrong loan numbers. These checks are as follows:

  1. The loan number needs to be 16-digit alphanumeric character in nature.
  2. The loan number needs to be entered twice.
  3. Once the loan number is entered, the amount of EMI and/or PEMI along with your EMI/PEMI cycle day will be displayed and one can validate through it.

Even if you have made a payment to a wrong loan number, you need to call our 24-hour Customer Care and register a complaint. You will be guided accordingly.