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What if I made an error while entering my loan number and made a payment to somebody else’s loan number?

There are certain checks available to avoid payment against wrong loan numbers. These checks are as follows:

  1. The loan number needs to be 16-digit alphanumeric character in nature.
  2. The loan number needs to be entered twice.
  3. Once the loan number is entered, Amount Payable will be displayed and one can validate through it.

Even if you have made a payment to a wrong loan number, you need to call our 24-hour Customer Care and register a complaint. You will be guided accordingly.