Welcome to our support center

How can we help you?


How do I download Songs?

  1. Visit http://icicimusic.eftapme.com
  2. Browse through the music
  3. Select the song you would like to purchase
  4. Your download will start automatically once the payment is confirmed

What is the estimated delivery time?


Delivery is instant. On successful completion of the payment transaction, the download of the song/ album will start and will stored on your PC/ mobile.

What kind of music can I find on ICICI Music?


You can access unlimited music in over 10 languages in the form of Albums (New Albums & Popular Albums) & Song Hits.

Do I need to be logged in to stream content?


You can listen to 30 seconds of the song without logging in. To download a song, you need to login and make the payment using ICICI Bank Net Banking.

Where can I view the list of all the content that I have downloaded till now?


You need to visit My Account > My Music on the site to view all the content that you have downloaded.

When does the refund happen in case of a failed transaction?


For any failed transaction, the amount will automatically get refunded into your ICICI Bank account within 4 working days.

How do I get a song transferred from my PC to my mobile phone?


All you need is a mobile phone cable connector. Connect your PC to your mobile through the cable connector and begin transfer of songs from your PC to your mobile phone. You can refer to your mobile phone manual for further details on use of the mobile phone cable connector.

What is Music Preview?


You can listen to 30 seconds of the song for FREE! To listen to the complete song, you will have to download it.

Why should I pay for downloading entertainment content when I can download it free from other sites?


ICICI Music offers latest the legal and copyright content available in the entertainment circuit. We also ensure that the content you download from us is of CD quality and is free of any viruses or spyware. This way, you are downloading all the best entertainment you can dream of, and that too legally.

Can I be sure that the content download is not illegal?


Hungama is the legal distributor of all the content available on this site. ICICI Music is being offered legally for your entertainment and downloading purposes.

Can I play my songs on any music player?


Yes, you can play your music tracks on almost any music player.

Is there a Customer Care desk for any queries during music download?


For any clarification or more information, you may e-mail us at csupportmr@euronetworldwide.com and get a response within 3 working days.