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Infosys Smart Card

How can I recharge my Infosys Smart Card account?

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You can fund your Infosys Smart Card account by either of the three methods:

SMS: MYCARD <Amount> <Last six digits of your ICICI Bank Savings Account number> to 9222208888.

E.g. MYCARD 10 123456

Web recharge: Login to www.icicibank.com/infysmartcard, click on Register Now, enter the debit card number of your registered account and 4-digit ATM PIN. Go to Recharge option and enter the desired amount.

You will receive a confirmation SMS on the successful credit. Maximum load per transaction is Rs. 5,000 and minimum load is Rs. 10, for both the methods. Standard SMS charges will apply for SMS recharge method.

Flexible Auto top-up: You can enable Flexible Auto Top-Up for your Infosys Smart Card by selecting Flexible Top-Up under Recharge Methods and entering a desirable threshold, top-up amount. Whenever your Smart Card balance is below the threshold amount, a top-up of the amount set as 'Top up amount' shall be done. Equivalent amount shall be debited from your ICICI Bank Savings Account like other recharge methods. The top-up transactions are automatic and you shall receive an SMS when the Smart Card is recharged.

If you wish to discontinue the service, you can disable the Flexible Auto Top-Up option at any point of time.

How do I check my balance?

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To check your balance, click here and log in with your registered mobile number. If you are logging in for the first time, an OTP will be sent to your registered mobile number. Log in using the OTP, change the password and check your balance. You can also go to the merchant counter at your location and check your balance from the MOWA app.

How can I register for Infosys Smart Card?

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Step 1: Visit www.icicibank.com/infysmartcard to access the registration form.

 

Step 2: Please enter Name, Employee ID and Infosys Smart card number, location.

 

Step 3: Validate the transaction by entering your Debit Card number and ATM PIN.

 

The card will be registered for the service in real time and you will receive a confirmation SMS after successful registration. Post that, you can begin using your card for payments. In case you face any issues in registration, please contact the helpline.

What needs to be done in case of wrong purchase transaction?

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You can get the erroneous purchase transaction reversed at the outlet on the same day through the card accepting terminal. Funds will be credited to your Infosys Smart Card on real time basis.

What is Infosys Smart Card?

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Infosys Smart Card is a cashless and convenient payment mechanism for your day-to-day expenses in the campus. To avail this facility:

1. Register your existing employee card for this facility online. Visit www.icicibank.com/infysmartcard

2. Transfer money to the card using the SMS Top Up, web recharge or automatic top up options method detailed below
SMS - MYCARD <Amount> <Last six digits of your ICICI Bank Savings Account number> to 9222208888.

Web recharge - Login to the web portal with the debit card number of your registered account and 4-digit ATM PIN. Go to Recharge option and enter the desired amount.

You will receive a confirmation SMS on successful credit. Maximum load per transaction is ₹5,000 and minimum load is ₹10, for both the methods. Standard SMS charges shall be applied for SMS recharge method.

Flexible Auto top up - You can enable Flexible Auto Top Up for your Infosys Smart Card by selecting Flexible Top Up under Recharge Methods and entering a desirable threshold, top up amount. Whenever your Smart Card balance is below the threshold amount, a top up of the amount set as 'Top up amount' shall be done. Equivalent amount shall be debited from your ICICI Bank Savings Account like other recharge methods. This top up transaction is automatic and you shall receive an SMS when the Smart Card is recharged.

3. Use the card for payment at the listed merchant outlets
You may click here to know more details of Infosys Smart Card:

How can I transfer funds from blocked card to new card?

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Once the new card number is updated in the web portal the card balance shall be automatically mapped to the new Smart Card. In case the update is not successful, please contact customer helpline at 9972022223.

How can I check my Transaction summary and balance?

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Login to the web portal with the Debit Card number of your registered Account and 4-digit ATM PIN. Select Transaction history from the menu and choose the date range (one month/ two months/ custom) as desired. You can also check your transaction details by calling Customer Care on 9972022223.

 

Alternatively:

  • SMS BAL to 9222856002 or 9243300110 from your registered mobile number
  • SMS HIST to check the last two transactions

Why am I being asked to enter my Debit Card number and ATM PIN during registration? Is it safe?

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To register for Smart Card facility, you are required to authenticate using your Debit Card credentials. This data is being used only for system authentication. It is safe as you are using it on the bank’s portal and the information is not stored.

 

Please follow safe banking practices to avoid any misuse.

What needs to be done to block Infosys Smart Card temporarily or permanently?

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Please login to the website at www.icicibank.com/infysmartcard and select block Card option from the left hand side menu. Unless unblocked by the user, the card shall remain in unblocked status. A confirmation message will be shown at the webpage.

Is there any charge for Infosys Smart Card registration?

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There will be no charges for registration.

What should I do if I lose my Infosys Smart card?

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Please login to the web-portal and go to ‘Block card’ options from the menu. Once the card is blocked, it cannot be used in future, unless unblocked.

Alternatively, if internet cannot be accessed please call Customer Care from your registered mobile number to block the card. The new card will be issued through Infosys Admin. Once you receive the new card, you will need to login with the Debit Card number of your previously registered Account and update the Smart card number from the website. Please unblock the old card first and then update new Smart card’s number. To update, select Update Smart Card number under ‘Update profile’ option in the left side menu.

Who can avail the Infosys Smart Card facility?

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Existing Infosys employees with a valid employee card and an ICICI Bank Salary Account are eligible for the facility.

Will I have to bear some transaction charges?

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There will be no additional charges levied on usage of the card for making payments.

Which services can be accessed through Customer Care?

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Customer Care will help you with the following services:

  • To check balance
  • To check transaction summary
  • To block card
  • Update mobile number for Infosys Smart Card if primary contact number has been changed in ICICI Bank’s records
  • Report and resolve other issues
  • Any issue with Recharge, Refund, withdrawal from the programme etc

Call our Customer Care on 9972022223 (Working hours: 10:00 a.m. to 8:00 p.m. Monday to Saturday)

What type of transactions can be done using Infosys Smart card?

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Infosys employees can use the cards for making purchase transactions in the canteen and other designated outlets at various Infosys Delivery Centre (DC) locations.

What is the benefit of using Infosys Smart Card?

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The Card has many benefits, some of which are:

  • Hassle-free transaction: Make exact payment at the counter, no need to count money or tender change.
  • Flexibility of use: Use the card at any location for the purchase of any value at your convenience
  • Safe and secure: The money is loaded on your employee card and you shall receive SMS alert against each transaction on your registered mobile number.

I am getting the following error message – Your number is not registered for Internet Banking alerts”. 'What should I do?

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Your mobile number is not updated for Internet Banking alerts. Please update your mobile number by visiting the nearest ICICI Bank branch or call our Customer Care. Click here for ICICI Bank Customer Care numbers.