Welcome to our support center

How can we help you?

My Money FAQs

What are the annual fees for My Money?

Link

The charges reflecting in your statement as 'MM Annual Fee' is the My Money Annual Fee charges. 

A free trial period of 30 days for My Money is applicable for the first time user. When the free trial period expires, the annual charges of Rs. 300.00 plus 18.00% Goods and Service Tax will be applicable.

Further, you can view the detailed information of My Money on our website by clicking on 'Internet Banking' home page, click on 'Services Offered' from left vertical menu and then click on 'My Money'.
 

How can I link My Money account?

Link

To link an account, you can click the Link an Account option available in the header of My Money. You could find your bank, credit card, loan, investment, reward, and bill accounts by using a key word or popular account searches. You can then select and add the required accounts to ICICI Bank My Money.

What should I do if I want to remove an account linked to My Money?

Link

You can remove any account linked to My Money using the options available in the Edit tab that appears when you click the required account in the Accounts page. Under the Edit tab, there are options to hide, close or delete the account from My Money.

How to check the status if customer’s account is active for My Money?

Link

Click on My Money in Exclusive offering. On the landing page, if the User does not find the T&C check box, he is an active user on My Money.

Can I view deleted accounts?

Link

Accounts that are deleted cannot be accessed again. If required, they need to be linked again. In that case, it will still be treated as a new account and the historical information from the deleted account will not be made available.

When was My Money from ICICI Bank launched?

Link

ICICI Bank has upgraded its earlier version of personal finance management tool 'Money Manager' to 'My Money from ICICI Bank' on 23rd Oct 2013.

What is My Money from ICICI Bank?

Link

My Money from ICICI Bank is an on-line personal finance management solution which helps banking customers understand their spending habits and organize their finances by providing them with details of all their ICICI Bank & Non ICICI Bank accounts on a single platform. 

How do I unsubscribe from the service?

Link

Following steps are to be followed on My money :

1. Click on 'Customize' tab on the top right corner.

2. Click on the 'Cancel my ICICI Bank My Money account'.

3.Once clicked on Cancel ICICI Bank My Money Acount, below confiramtion page is received and customer needs to click on confirm.

How does manual account option work?

Link

When you create manual accounts, you need to manually add the transactions.

What doesn't My Money from ICICI Bank do?

Link
  • Import transactions - When you add your bank accounts, we gather up to 90 days worth of your previous transactions from those accounts. You can't import any transactions previous to that date, and you can't enter them manually either. We will continue to download and keep your transactions as long as you maintain your subscription to My Money from ICICI Bank.
  • Subcategories - Some people really want to track things like Auto (Fuel), Auto (Repair), and Auto (Wash) as separate categories so that they can see those totals either separately or rolled up into the master category name (Auto). Again, this is a level of detail that My Money from ICICI Bank doesn't track. Our purpose is to give you a tool that is a convenient introduction to finance that helps save time and money.
  • Paying bills or transferring money - You can't use My Money from ICICI Bank to transmit funds from one place to another.
  • Writing cheques - You can't use My Money from ICICI Bank to write or print cheques. However, you can enter cheques you've written to see how they'll affect your balance once they clear.
  • Reconciling - Reconciling is useful for matching up your paper chequebook register with the transactions on your bank statement. With My Money from ICICI Bank, you're seeing the bank transactions right on the screen. To match up your receipts with the bank transactions.

Where can I get more help?

Link

You may click the Help icon in the top right corner of the page to get help related to the current page. You may also click the Help icon in the top right corner of each FinApp to get more details about that specific Widget.

Do I need to pay extra to subscribe to My Money?

Link

There is no change in subscription fees. Subscription fees would be INR 300 +GST. Existing customers on monthly charging would continue to pay INR 25+GST. 

Existing customers on annual charging would continue to get My Money service till the expiry of subscription.
 

What do I get with My Money from ICICI Bank?

Link
  • A predictable financial future. You'll see a day by day   projection of your savings account balance after allowing for each bill to be paid, all the way to your next salary and beyond.
  • Alerts about balances, transactions, and bill reminders automatically delivered to your mobile phone or email.
  • Monthly budget goals for any or all of your categories.
  • Charts so you can understand your spending habits. For example, you can see how much you've spent dining out or at a particular restaurant no matter which account you used to pay for it.
  • Your spending automatically assigned to standard categories or to new categories you dream up. And you can train us how to categorise your way, so you'll have fewer and fewer adjustments to make as time goes by.
  • An easy method to record and keep track of what you buy with your cash.
  • Your choice of Windows and Macintosh browsers including Internet Explorer, Safari, and Firefox.
  • The ability to download your transactions to a file. For example, if you want to create your own specialised charts and graphs, open the file in Microsoft Excel.

Which browsers does My Money from ICICI Bank support?

Link

My Money from ICICI Bank supports the following browsers on the Microsoft Windows operating system

  • Internet Explorer 6, 7, and 8
  • Firefox 2 and 3
  • Safari 3

How to unsubscribe from My Money from ICICI Bank?

Link

To unsubscribe from ICICI Bank My Money, login to Internet Banking > Exclusive Offerings > My Money > Customize (tab on the top right corner) > Cancel my ICICI Bank My Money account.

If you try to view the My Money page again after unsubscription, you will receive a pop-up confirming re-subscription of My Money facility on a chargeable basis, which confirm the unsubscription of the My Money facility.
 

What is the free trial period for My Money from ICICI Bank?

Link

First time My Money from ICICI Bank subscribers get a free 30-day trial for My Money from ICICI Bank. During this period the customer can use all the services offered by My Money from ICICI Bank.

How do I see additional details for each of my accounts linked to My Money?

Link

To see the details of your accounts, you can click on the Details tab that appears when you click "the account" in the Accounts page.

How can I view transaction of any specific account?

Link

You can view the transactions from the Transactions page. You can also view the transaction details from the Accounts page by clicking the Transactions tab that appears when you click the account in the Accounts page. You can choose the appropriate filter to view the transactions under a specific category or sub-categories under Expenses, Income and Transfers. You may also view the transactions for a specific period by choosing the required filter.

How can I receive notifications when the transactions are updated in my accounts?

Link

To configure notification alert messages, you should click the Alerts option under the Manage tab. Alternatively, you can also access the Configure Alerts page from the Customize link available in the header. Email alerts will be sent to your designated email id.

How do I add accounts manually on My Money?

Link

Following steps are to be followed on My Money :

1. Click on 'Link an Account' link on the top header on Dashboard page.

2. Click on 'Add a Manual Account'

3. Enter requisite details and click on 'Add'

How do I personalize category names on My money?

Link

Following steps are to be followed on My Money :

1. Click on 'Manage' tab on the header & click on 'Category' submenu

2. Add desired name in the text box adjacent to main category as required 3. Click on 'Save Changes'

How do I categorize my transactions on My money?

Link

Following steps are to be followed on My Money :

1. Click on the 'Transactions' tab on the header

2. Go to transaction that needs to b categorized

3. Click on the Category of the transaction

4. Select desired category from the dropdown

What features of earlier Money Manager have been discontinued?

Link

Features such as cash wallet, where customers could update cash spends through SMS; and SMS Alerts have been discontinued.

What can I do with My Money from ICICI Bank?

Link

My Money from ICICI Bank is for you if you are just starting out on your financial journey. Or, maybe you've been on your financial journey for awhile, and you're finally ready to pay more attention. We designed My Money from ICICI Bank for you, too.

What do I have to pay to avail of My Money from ICICI Bank services?

Link

Post the free trial period, My Money from ICICI Bank subscription fee is Rs. 300 Taxes, which will be debited annually from your account post the free trial.

Can I un-subscribe from My Money from ICICI Bank?

Link

A user can un-subscribe from My Money from ICICI Bank by clicking on the 'un-subscribe' link in the logged in section. Once un-subscribed from the service, no subscription fee will be debited post un-subscription date.

How do my transactions get categorised?

Link

We categorise transactions based on their payees. A payee is the description for a transaction. It could be:

  • The name of a store, utility, or person that you paid
  • The name of a business or person who paid you
  • A type of transaction, such as MONTHLY FEE
  • Just the word CHEQUE or DEPOSIT

The payees from your bank often have a lot of extra text at the end. Whenever possible, we'll suggest more intuitive names and categories for common payees.

<

Which accounts can be linked to My Money?

Link

You may link different types of online accounts like Banking, Credit Card, Investments, Loans, Rewards, Insurance, Telephone, Bills, etc., if you have the internet credentials to log in to these sites.

Will my accounts get refreshed automatically?

Link

Yes. The online accounts linked in My Money, which do not require any additional dynamic information for Multifactor Authentication (MFA), will get refreshed automatically on a regular basis. You need to refresh the MFA accounts manually, providing the required additional authentication.

Where can I view the details of all my accounts linked to My Money?

Link

You can view and update all your accounts linked to My Money in the Accounts page. You can click the required account to get more options to view the details and edit the account.