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My Money FAQs

How to unsubscribe from My Money from ICICI Bank?

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To unsubscribe from ICICI Bank My Money, login to Internet Banking > Exclusive Offerings > My Money > Customize (tab on the top right corner) > Cancel my ICICI Bank My Money account.

If you try to view the My Money page again after unsubscription, you will receive a pop-up confirming re-subscription of My Money facility on a chargeable basis, which confirm the unsubscription of the My Money facility.
 

What are the annual fees for My Money?

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The charges reflecting in your statement as 'MM Annual Fee' is the My Money Annual Fee charges. 

A free trial period of 30 days for My Money is applicable for the first time user. When the free trial period expires, the annual charges of Rs. 300.00 plus 18.00% Goods and Service Tax will be applicable.

Further, you can view the detailed information of My Money on our website by clicking on 'Internet Banking' home page, click on 'Services Offered' from left vertical menu and then click on 'My Money'.
 

How can I link My Money account?

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To link an account, you can click the Link an Account option available in the header of My Money. You could find your bank, credit card, loan, investment, reward, and bill accounts by using a key word or popular account searches. You can then select and add the required accounts to ICICI Bank My Money.

How do I add categories on My money ?

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Following steps are to be followed on My Money :

1. Click on 'Manage' tab on the header & click on 'Category' submenu

2. Go to category under which you wish to add categories.

3. Click on 'Manage categories'

4. Add desired category by typing the sub category name and clicking on 'Add'

How to check the status if customer’s account is active for My Money?

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Click on My Money in Exclusive offering. On the landing page, if the User does not find the T&C check box, he is an active user on My Money.

How do I personalize category names on My money?

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Following steps are to be followed on My Money :

1. Click on 'Manage' tab on the header & click on 'Category' submenu

2. Add desired name in the text box adjacent to main category as required 3. Click on 'Save Changes'

What doesn't My Money from ICICI Bank do?

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  • Import transactions - When you add your bank accounts, we gather up to 90 days worth of your previous transactions from those accounts. You can't import any transactions previous to that date, and you can't enter them manually either. We will continue to download and keep your transactions as long as you maintain your subscription to My Money from ICICI Bank.
  • Subcategories - Some people really want to track things like Auto (Fuel), Auto (Repair), and Auto (Wash) as separate categories so that they can see those totals either separately or rolled up into the master category name (Auto). Again, this is a level of detail that My Money from ICICI Bank doesn't track. Our purpose is to give you a tool that is a convenient introduction to finance that helps save time and money.
  • Paying bills or transferring money - You can't use My Money from ICICI Bank to transmit funds from one place to another.
  • Writing cheques - You can't use My Money from ICICI Bank to write or print cheques. However, you can enter cheques you've written to see how they'll affect your balance once they clear.
  • Reconciling - Reconciling is useful for matching up your paper chequebook register with the transactions on your bank statement. With My Money from ICICI Bank, you're seeing the bank transactions right on the screen. To match up your receipts with the bank transactions.

What is My Money from ICICI Bank?

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My Money from ICICI Bank is an on-line personal finance management solution which helps banking customers understand their spending habits and organize their finances by providing them with details of all their ICICI Bank & Non ICICI Bank accounts on a single platform. 

Do I need to pay extra to subscribe to My Money?

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There is no change in subscription fees. Subscription fees would be INR 300 +GST. Existing customers on monthly charging would continue to pay INR 25+GST. 

Existing customers on annual charging would continue to get My Money service till the expiry of subscription.
 

How can My Money help me with my taxation?

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You can access the Tax Planner page to estimate your tax.

Which browsers does My Money from ICICI Bank support?

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My Money from ICICI Bank supports the following browsers on the Microsoft Windows operating system

  • Internet Explorer 6, 7, and 8
  • Firefox 2 and 3
  • Safari 3

Will my accounts get refreshed automatically?

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Yes. The online accounts linked in My Money, which do not require any additional dynamic information for Multifactor Authentication (MFA), will get refreshed automatically on a regular basis. You need to refresh the MFA accounts manually, providing the required additional authentication.

Which accounts can be linked to My Money?

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You may link different types of online accounts like Banking, Credit Card, Investments, Loans, Rewards, Insurance, Telephone, Bills, etc., if you have the internet credentials to log in to these sites.

When was My Money from ICICI Bank launched?

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ICICI Bank has upgraded its earlier version of personal finance management tool 'Money Manager' to 'My Money from ICICI Bank' on 23rd Oct 2013.

How is my information protected in My Money from ICICI Bank?

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We certainly understand any concerns you may have about the security of your information in My Money from ICICI Bank. My Money from ICICI Bank is part of ICICI Bank's Internet Banking facility and follows the same security features as the rest of the website to ensure security of your online transactions and confidentiality of your data.

What should I do if I want to remove an account linked to My Money?

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You can remove any account linked to My Money using the options available in the Edit tab that appears when you click the required account in the Accounts page. Under the Edit tab, there are options to hide, close or delete the account from My Money.

How do I unsubscribe from the service?

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Following steps are to be followed on My money :

1. Click on 'Customize' tab on the top right corner.

2. Click on the 'Cancel my ICICI Bank My Money account'.

3.Once clicked on Cancel ICICI Bank My Money Acount, below confiramtion page is received and customer needs to click on confirm.

How do I categorize my transactions on My money?

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Following steps are to be followed on My Money :

1. Click on the 'Transactions' tab on the header

2. Go to transaction that needs to b categorized

3. Click on the Category of the transaction

4. Select desired category from the dropdown

What do I get with My Money from ICICI Bank?

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  • A predictable financial future. You'll see a day by day   projection of your savings account balance after allowing for each bill to be paid, all the way to your next salary and beyond.
  • Alerts about balances, transactions, and bill reminders automatically delivered to your mobile phone or email.
  • Monthly budget goals for any or all of your categories.
  • Charts so you can understand your spending habits. For example, you can see how much you've spent dining out or at a particular restaurant no matter which account you used to pay for it.
  • Your spending automatically assigned to standard categories or to new categories you dream up. And you can train us how to categorise your way, so you'll have fewer and fewer adjustments to make as time goes by.
  • An easy method to record and keep track of what you buy with your cash.
  • Your choice of Windows and Macintosh browsers including Internet Explorer, Safari, and Firefox.
  • The ability to download your transactions to a file. For example, if you want to create your own specialised charts and graphs, open the file in Microsoft Excel.

If I want to subscribe for My Money from ICICI Bank after un-subscribing from the services once, can I do so?

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Yes. However, the free trial period is only applicable for a first-time subscriber. In case of subscription after the free trial, the My Money from ICICI Bank subscription fee will be applicable on immediate basis.

What should I do if my account is in an not-error state?

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You can click the Exclamation icon to know more about the not-error and take the necessary action indicated in the message.

Can I un-subscribe from My Money from ICICI Bank?

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A user can un-subscribe from My Money from ICICI Bank by clicking on the 'un-subscribe' link in the logged in section. Once un-subscribed from the service, no subscription fee will be debited post un-subscription date.

How can I use my security device token for updating the accounts?

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If the site where you hold the account expects you to enter a token value for additional authentication purposes, you need to provide that information in My Money every time you want to refresh the MFA accounts.

Where can I view the details of all my accounts linked to My Money?

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You can view and update all your accounts linked to My Money in the Accounts page. You can click the required account to get more options to view the details and edit the account.

What do I do if a financial institution where I hold an account is not supported in My Money?

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You can add a manual account by clicking the Add a manual account link in the flow invoked for linking an account.
You could also let us know so that the support can be built in the course of time. You may click the Email us link in the bottom of the page and provide the details regarding the required site that needs to be supported.

How do I enable Auto categorization on My Money?

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Following steps are to be followed on My Money :

1. Click on the 'Transactions' tab on the header

2. Go to 'Categorization Rules' at the bottom of the page

3. Click on 'Add rules' and fill requisite details

What features of earlier Money Manager have been discontinued?

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Features such as cash wallet, where customers could update cash spends through SMS; and SMS Alerts have been discontinued.

What do I have to pay to avail of My Money from ICICI Bank services?

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Post the free trial period, My Money from ICICI Bank subscription fee is Rs. 300 + Taxes, which will be debited annually from your account post the free trial.

Can I track my monthly expenses under particular category?

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Yes. You can access the Budget page under the Spends tab to analyze the transactions against various categories. You can track your monthly income & expenses. You can set up alerts to know when you exceed your budget goals. You can receive regular status reports by email to keep track of the spending.

How do I add accounts manually on My Money?

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Following steps are to be followed on My Money :

1. Click on 'Link an Account' link on the top header on Dashboard page.

2. Click on 'Add a Manual Account'

3. Enter requisite details and click on 'Add'