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My Money FAQs

How can I link My Money account?

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To link an account, you can click the Link an Account option available in the header of My Money. You could find your bank, credit card, loan, investment, reward, and bill accounts by using a key word or popular account searches. You can then select and add the required accounts to ICICI Bank My Money.

What are the annual fees for My Money?

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The charges reflecting in your statement as 'MM Annual Fee' is the My Money Annual Fee charges. 

A free trial period of 30 days for My Money is applicable for the first time user. When the free trial period expires, the annual charges of Rs. 300.00 plus 18.00% Goods and Service Tax will be applicable.

Further, you can view the detailed information of My Money on our website by clicking on 'Internet Banking' home page, click on 'Services Offered' from left vertical menu and then click on 'My Money'.
 

How do I personalize category names on My money?

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Following steps are to be followed on My Money :

1. Click on 'Manage' tab on the header & click on 'Category' submenu

2. Add desired name in the text box adjacent to main category as required 3. Click on 'Save Changes'

What is My Money from ICICI Bank?

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My Money from ICICI Bank is an on-line personal finance management solution which helps banking customers understand their spending habits and organize their finances by providing them with details of all their ICICI Bank & Non ICICI Bank accounts on a single platform. 

How do I unsubscribe from the service?

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Following steps are to be followed on My money :

1. Click on 'Customize' tab on the top right corner.

2. Click on the 'Cancel my ICICI Bank My Money account'.

3.Once clicked on Cancel ICICI Bank My Money Acount, below confiramtion page is received and customer needs to click on confirm.

Do I need to pay extra to subscribe to My Money?

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There is no change in subscription fees. Subscription fees would be INR 300 +GST. Existing customers on monthly charging would continue to pay INR 25+GST. 

Existing customers on annual charging would continue to get My Money service till the expiry of subscription.
 

How do I add accounts manually on My Money?

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Following steps are to be followed on My Money :

1. Click on 'Link an Account' link on the top header on Dashboard page.

2. Click on 'Add a Manual Account'

3. Enter requisite details and click on 'Add'

What doesn't My Money from ICICI Bank do?

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  • Import transactions - When you add your bank accounts, we gather up to 90 days worth of your previous transactions from those accounts. You can't import any transactions previous to that date, and you can't enter them manually either. We will continue to download and keep your transactions as long as you maintain your subscription to My Money from ICICI Bank.
  • Subcategories - Some people really want to track things like Auto (Fuel), Auto (Repair), and Auto (Wash) as separate categories so that they can see those totals either separately or rolled up into the master category name (Auto). Again, this is a level of detail that My Money from ICICI Bank doesn't track. Our purpose is to give you a tool that is a convenient introduction to finance that helps save time and money.
  • Paying bills or transferring money - You can't use My Money from ICICI Bank to transmit funds from one place to another.
  • Writing cheques - You can't use My Money from ICICI Bank to write or print cheques. However, you can enter cheques you've written to see how they'll affect your balance once they clear.
  • Reconciling - Reconciling is useful for matching up your paper chequebook register with the transactions on your bank statement. With My Money from ICICI Bank, you're seeing the bank transactions right on the screen. To match up your receipts with the bank transactions.

Which accounts can be linked to My Money?

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You may link different types of online accounts like Banking, Credit Card, Investments, Loans, Rewards, Insurance, Telephone, Bills, etc., if you have the internet credentials to log in to these sites.

How can My Money help me with my taxation?

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You can access the Tax Planner page to estimate your tax.

How do I categorize my transactions on My money?

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Following steps are to be followed on My Money :

1. Click on the 'Transactions' tab on the header

2. Go to transaction that needs to b categorized

3. Click on the Category of the transaction

4. Select desired category from the dropdown

Will my accounts get refreshed automatically?

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Yes. The online accounts linked in My Money, which do not require any additional dynamic information for Multifactor Authentication (MFA), will get refreshed automatically on a regular basis. You need to refresh the MFA accounts manually, providing the required additional authentication.

How to check the status if customer’s account is active for My Money?

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Click on My Money in Exclusive offering. On the landing page, if the User does not find the T&C check box, he is an active user on My Money.

Which browsers does My Money from ICICI Bank support?

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My Money from ICICI Bank supports the following browsers on the Microsoft Windows operating system

  • Internet Explorer 6, 7, and 8
  • Firefox 2 and 3
  • Safari 3

How do my transactions get categorised?

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We categorise transactions based on their payees. A payee is the description for a transaction. It could be:

  • The name of a store, utility, or person that you paid
  • The name of a business or person who paid you
  • A type of transaction, such as MONTHLY FEE
  • Just the word CHEQUE or DEPOSIT

The payees from your bank often have a lot of extra text at the end. Whenever possible, we'll suggest more intuitive names and categories for common payees.

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What do I do if a financial institution where I hold an account is not supported in My Money?

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You can add a manual account by clicking the Add a manual account link in the flow invoked for linking an account.
You could also let us know so that the support can be built in the course of time. You may click the Email us link in the bottom of the page and provide the details regarding the required site that needs to be supported.

How to unsubscribe from My Money from ICICI Bank?

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To unsubscribe from ICICI Bank My Money, login to Internet Banking > Exclusive Offerings > My Money > Customize (tab on the top right corner) > Cancel my ICICI Bank My Money account.

If you try to view the My Money page again after unsubscription, you will receive a pop-up confirming re-subscription of My Money facility on a chargeable basis, which confirm the unsubscription of the My Money facility.
 

Can I view deleted accounts?

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Accounts that are deleted cannot be accessed again. If required, they need to be linked again. In that case, it will still be treated as a new account and the historical information from the deleted account will not be made available.

Can I print the transactions?

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Yes. You can print the transactions from the Transactions page. You can click the Printer icon in the bottom of the page to get the transactions printed.

How do I add categories on My money ?

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Following steps are to be followed on My Money :

1. Click on 'Manage' tab on the header & click on 'Category' submenu

2. Go to category under which you wish to add categories.

3. Click on 'Manage categories'

4. Add desired category by typing the sub category name and clicking on 'Add'

What do I get with My Money from ICICI Bank?

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  • A predictable financial future. You'll see a day by day   projection of your savings account balance after allowing for each bill to be paid, all the way to your next salary and beyond.
  • Alerts about balances, transactions, and bill reminders automatically delivered to your mobile phone or email.
  • Monthly budget goals for any or all of your categories.
  • Charts so you can understand your spending habits. For example, you can see how much you've spent dining out or at a particular restaurant no matter which account you used to pay for it.
  • Your spending automatically assigned to standard categories or to new categories you dream up. And you can train us how to categorise your way, so you'll have fewer and fewer adjustments to make as time goes by.
  • An easy method to record and keep track of what you buy with your cash.
  • Your choice of Windows and Macintosh browsers including Internet Explorer, Safari, and Firefox.
  • The ability to download your transactions to a file. For example, if you want to create your own specialised charts and graphs, open the file in Microsoft Excel.

How is my information protected in My Money from ICICI Bank?

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We certainly understand any concerns you may have about the security of your information in My Money from ICICI Bank. My Money from ICICI Bank is part of ICICI Bank's Internet Banking facility and follows the same security features as the rest of the website to ensure security of your online transactions and confidentiality of your data.

How can I receive notifications when the transactions are updated in my accounts?

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To configure notification alert messages, you should click the Alerts option under the Manage tab. Alternatively, you can also access the Configure Alerts page from the Customize link available in the header. Email alerts will be sent to your designated email id.

Can I file my taxes from My Money?

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No. My Money can help you to estimate your taxable income and calculate the taxes on best efforts basis. There is no option to file the taxes.

What do I need to do post upgrade to My Money from ICICI bank?

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Once Money Manger services has been upgraded to ""My Money"", you will be required to carry out the following activities:

1. Add your non ICICI Bank relationships to continue seeing your financial trends.
2. Look at the cargorization of transactions and re-categorize transactions if required

 

When was My Money from ICICI Bank launched?

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ICICI Bank has upgraded its earlier version of personal finance management tool 'Money Manager' to 'My Money from ICICI Bank' on 23rd Oct 2013.

How is the Net Worth calculation done?

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The Net Worth is calculated by summing up all your asset values and deducting all your liabilities from it.

What is the purpose of the Dashboard page in My Money?

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The Dashboard page provides an overview of all your accounts linked to ICICI Bank My Money. You can choose to include the required functionalities in this Dashboard by including the required widget from My Widgets.

What is a Widget?

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Widgets, also referred as FinApps, are small Financial Applications that provide a specific functionality. Examples are Accounts, Net Worth Performance and Spending Analysis widgets that you could see in the Dashboard.

Where can I get more help?

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You may click the Help icon in the top right corner of the page to get help related to the current page. You may also click the Help icon in the top right corner of each FinApp to get more details about that specific Widget.