Welcome to our support center

How can we help you?

How does the instant recharge occur for the Mobile, DTH and Toll?

For Mobile Recharge: Customer's mobile gets directly recharged by a particular amount defined by the amount paid by the customer, and the customer receives an SMS confirmation from the mobile operator.

 

Please note that the amount topped up in the customer’s Mobile/ DTH account may not be the same as the money paid by the customer, as the exact amount topped up is defined by the Operators’ policies. ICICI Bank or Oxigen do not guarantee the top-up of a particular amount on the customer’s mobile. Further, the Operators may not accept all values for top-up purposes, and the customer is advised to check the applicability of a particular amount for top-up, directly from the operator’s customer care. All operators provide Toll-free numbers for reaching customer care.

 

For DTH Recharge: Customer's DTH connection gets recharged instantly and the customer gets a confirmation on his TV, as well as on his mobile number registered with the Operator, if any. For Toll Recharge: Customer’s Toll Card balance gets recharged instantly.