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What if my mobile phone is lost or misplaced. Can someone misuse the app or use Pockets mobile app on my behalf?

Following measures will ensure that your transactions are secured on Pockets mobile app

  • To register your account on Pockets mobile app, you first need to authenticate yourself with your debit card number and ATM pin. You will be requested to set a personal 4 digit password. Every time to login to the Pockets mobile app, you will need to authenticate yourself with the 4 digit password you had set during registration
  • 2 Layer secure access – We provide double layer authentication to your Pockets mobile app account as it can be accessed only after logging into your Facebook account and entering the 4 digit password set by you. Please do not share this password with anyone.
  • One on one- There can be only one registration associated with each Facebook account