Welcome to our support center

How can we help you?


1. How do I avail offers on Pockets app?


By tapping on the "All offers" section you would be able to view the transactions through which you can avail the respective offers. Separately, relevant offers would be displayed on transactions. All you have to do is tap on the offer before completing the transaction.



2. In the offers section, you have a separate section called All offers & Saved Details. What do they represent?


In 'All' offers we will showcase the entire list of deals & offers which you can avail by using the app. 'Saved' deals are those offers you have selected while doing a transaction that are saved for your quick reference.



3. What are the different types of offers?


The offers are mainly categorised as offers which can be redeemed within the app and those which can be redeemed on other sites.



4. How can I avail offers which can be redeemed within the site?


We have some special offers specific to Prepaid Mobile recharge transaction wherein you would be able to avail and redeem the discount instantly subject to availability.



5. I forgot about one of the offers in my saved deals, but it seems to have expired. Can I extend the validity?


No, once expired we will not be able to extend the validity of the offer.