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What if my registration request is rejected?

A mandate form can be rejected on account of the following reasons:

  • Incomplete form
  • Mismatch in signature with that in the payer's bank
  • Incorrect MICR code (incorrect cheque copy attached).

In case of rejection, the status page will show the status as rejected. A mail will be sent to the secured inbox of the customer stating the reason for the rejection. Also, the debit mandate form and the cancelled cheque will be destroyed.

In such a situation the customer will have to delete the existing incorrect registration and re-register after making due corrections and deliver the new mandate to any ICICI Bank Branch.