Welcome to our support center

How can we help you?

What will happen if I enter an incorrect DTH connection number?

Once the transaction is made, your request for recharge is sent to the operator. If the DTH number is not available with the operator chosen for recharge, the recharge will fail and refunds will be processed within 2 working days. However, if the DTH number provided is available with the Operator, it would be recharged, even if a wrong number was entered by the customer, and no refunds would be available.