Welcome to our support center

How can we help you?

Can I deposit gold at Bank’s branch?

No. All deposits under the scheme shall be made at the Refinery or Refiner's PVC (Purity Verification and testing Centre).

 

For Retail customers, customer post visiting branch will have to travel to PVC.

 

For bulk customers, customer post executing the necessary documentation can confirm pick-up date and bank in co-ordination with Refiner’s logistics partner will arrange to pick up gold from customer’s premises.