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Is iMobile secure?

To ensure security of your account information and all your transactions, a number of security features have been built into iMobile:

  • iMobile can only be activated on your mobile number registered with the Bank.
  • Secure Login - Mobile Banking via iMobile app requires secure login for access. No one is able to access your account information without knowing your unique USER ID- Password or MPIN.
  • Data Encryption – Only limited information such as account numbers, and nicknames of your payees and billers are stored locally on your mobile device. All other account-related data resides at ICICI Bank - just as with Internet Banking. All data placed into local storage on the mobile device is encrypted. This ensures that if the mobile device is lost or stolen, the data stored by the mobile application in local storage is unreadable.
  • No Identifiable Information – SMS texts or alerts from ICICI Bank never include any personally identifiable information, such as your full account number, email address or mobile number. Your USER ID and Password will never be included in any of the text messages or alerts you receive from the Bank.
  • Grid Card Authentication- NRI customers using iMobile app will require Grid card authentication for completing financial transactions. For retail customers, transactions amounting to more than INR 100,000 will require grid authentication.