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In case I have not updated the recharge amount on my card, how I’ll get my money back?

In case you do not update the recharge amount on the metro card within 30 day by visiting the AVM. The user will get a SMS with OTP details. User can show the OTP at any agent outlet and collect the cash back.

 

You will not be able to avail the refund till 30 days from the day of recharging the card.